Enterprise Account Executive

Aug 2013 – Nov 2014

 

Clarabridge is the market leader in Customer Experience Management (CEM) software. Using a combination of enterprise text analytics powered by Natural Language Processing (NLP), advanced sentiment scoring and artificial intelligence, Clarabridge enables companies to analyze ALL customer feedback from ANY channel, including social media.

Clarabridge customers have a strong focus on Voice-of-the-Customer (VOC), Social Media Analysis (SMA), Customer Relationship Management (CRM), Social CRM (sCRM), and enterprise reporting using BI tools.

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